on't you hate it when something you are so excited to get turns out to be not what you expected? I was so excited when I placed my
Kate Spade order for the wallet last week and I couldn't wait for it to come. My husband wasn't impressed because when the courier arrived he had to pay $87 for duty tax. Can you believe it?!? That's just ridiculous. So I had such huge hopes for it since I already paid so much for this damn wallet. At first glance everything seemed to be just perfect. The box was gorgeous and the packaging was so nice. It all went downhill from there...
I opened the box to see a card that was a coupon of $50 off my next order of $250 or more. Not sure if I will buy something in the near future as the shipping and duty tax is so expensive to Canada...
Right away I noticed the wallet was not what I had ordered. The wallet I ordered online had a turn-lock closure, not a snap closure.
The wallet was pretty thick. I think it's because it had cardboard protecting the leather.
I mean, this isn't a bad wallet, but it's not what I ordered!
The coin purse at the back is still the same.
Such a cute lining.
Here's a close-up of the front.
Here's the wallet opened.
It came with a care card and authenticity card.
So I noticed there was a smudge mark on the leather. I circled it in white here. It's hard to tell in this shot, but you definitely notice it in person.
All the pockets had the cute paisley lining, but one of the pockets had the other side of the fabric.
This is what it's supposed to look like- the paisley lining on both sides.
I'm so annoyed. I don't want to pay for the return shipping, but I also don't want to keep a wallet that's defective. I already wrote their customer service and I am waiting for their reply. Has this ever happened to you before???
apologize for the lack of updates. I've been extremely sick the past 2 weeks and I've been super busy at work. I'm still not feeling myself, but I thought I would share with you my Amrita Singh haul that I got 2 weeks ago from Enviius. I usually order my Amrita Singh jewelry from Hautelook, but I recently came across a Canadian online store that worked in the same way as Hautelook. I decided to give it a try. I figured I would get the order quicker. Well, let me say that I'm never ordering from Enviius again! As soon as I put my order in I didn't even get an update for a week to say that they shipped out my order. Instead, I had to email the customer service to find out what the status on my order was. One thing I like about Hautelook is that their website gives you a step-by-step look on where your order is at. You can see when Hautelook receives the items from the vendor to when it processes/ships out to when it's delivered to your door. Enviius didn't do that. Plus, it took the customer service person almost a week to get back to me. Then, they kept saying that their warehouse didn't get the Amrita Singh order and I had to wait another week or so. When it finally did arrive I got an email from them that my order was shipped. So I assumed all the pieces I ordered had shipped. Unfortunately I only got 2 things out of the 3 pieces that I ordered. The missing item (my favourite one too at that) said it was 'short shipped'. I had to email customer service again and it took them another few days to get back to me. Basically they said that the item I ordered was no longer available (what the hell!) and that I would get a refund on my credit card. It took another week for that credit to go back to my account. I'm so disappointed with this whole experience that I don't think I'll ever order from Enviius again.
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